Training in Rights and Responsibilities

Asia, particularly China, supplies most of the world’s food and goods. Many Swedish and international companies buy a large part of their goods from Asia. After decades of supply chain management based on audits, experience and research show that this top-down approach doesn't lead to sustainable improvements. Instead, capacity building measures are needed to empower employees through increased knowledge.

Working long hours is a common problem at factories in Asia.

Working long hours is a common problem at factories in Asia.

The Issue

Many manufacturing factories in Asia are characterized by precarious work, low wages, extreme overtime and unsafe working conditions. Repression against unions is common as well as poor dialogue between workers and management. Formal communication and feedback channels are missing in order for the workers to put grievances forward. A precondition for change is raised awareness among both workers and management. Shared knowledge on rights and responsibilities is the goal of this project.

Our Solution

The digital training tool Quizrr is used in factories across China, Thailand and Bangladesh and is available in various advanced versions. The theory of change is that increased knowledge mobilizes employees to exercise their rights. After a few years of cooperation, we can see that the training can lead to real and concrete improvements for the employees. Democratically elected workers’ representatives who ensure that employees gain influence in their workplace are examples of results from Quizrr training.

Today, several companies within the Axel Johnson Group use the digital training tool QuizRR.

Today, several companies within the Axel Johnson Group use the digital training tool QuizRR.

“Today, several companies within the Axel Johnson Group use Quizrr digital traning in their supplier factories in China, Bangladesh and Thailand.”

QuizRR, a digital training tool, uses short films that depict different scenarios to teach factory workers about their rights.

QuizRR, a digital training tool, uses short films that depict different scenarios to teach factory workers about their rights.

Quizrr is a digital training tool that uses short films that depict different scenarios to impart its message. After each film follows a number of questions and a quiz, which can be answered individually or in groups. The results are collected and displayed in a statistical database that both the supplier and purchasing companies can view. The training targets employees, middle management and executives. It also covers several modules including: a basic module; a module on salary setting; and a module on social dialogue and worker representation.

Our Work

Back in 2015 Axfoundation ´subsidized user licenses of Quizrr for Axfood, Filippa K, Kicks, Martin & Servera and Åhléns. Today, the companies finance the training themselves while Axfoundation focuses on measuring the results. In 2018, Axfoundation employed the Raoul Wallenberg Institute to conduct an evaluation of Quizrr at seven supplier factories. From 2019-2020 Axfoundation will develop its own methods to measure the results and effects of Quizrr in factories in China.

Results

Today, five companies within the Axel Johnson Group use Quizrr. This effort has been ongoing since 2014 and since then we have witnessed valuable improvements in factories in China. There are more workers registering in social insurance systems, there is increased awareness of maternity leave, more workers say no to overtime, protective equipment is used more often, we have recorded better attitudes of middle managers, and witnessed the formation of working committees through democratically elected labor representatives.

0

supplier factories of the Axel Johnson Group use Quizrr

0

employees and managers have been trained

0

training sessions completed at Axel Johnson supplier factories

Partners

Axfoundation and a variety of partners and companies within the Axel Johnson Group.
AxfoodKicks,  Martin & Servera, Filippa K, Raoul Wallenberg Institute, and the School of Business, Economics and Law at the University of Gothenburg. 

Updates

Projects within Sustainable Production and Consumption

Contact